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Shipping & Returns

 

Shipping

UK Shipping rates are as follows:

Order total less than £10 = £1.95

Order total between £10 & £30.00 = £2.95

Spend more than £30 for FREE P&P

International Shipping

We can ship to virtually any address in the world.

When placing an order from outside of the UK, we will estimate shipping based on the weight of the items you are ordering.  This way we can give you the best rate that is available to us at the time of your order. Just add the items you want to your basket and when you checkout the price will automatically be worked out for you.

Please note that all parcels will be sent via Royal Mail and the prices are based on the weights and zones Royal Mail use.

 

Returns Policy


If you are not completely satisfied with your purchase, you are more than welcome to return it to us within 14 days for a full refund.  Sealed items such as DVD’s, CD’s and card packs must be unopened for a full refund.  We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

 

You should expect to receive your refund within one week of us receiving your parcel. However, in many cases you will receive a refund within a couple of days.

 

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

 

Send Returns to:

MBS-Books (Returns)

12 Ammanford Road

Tycroes

Ammanford

Carmarthenshire

SA18 3QJ